Traveloka 是一家领先的东南亚技术公司，为本地和国际市场提供一站式旅行与生活资讯平台。该品牌从 2017 年开始在创办地印度尼西亚首次推出 Traveloka 酒店颁奖礼，基于多年来获得合作酒店的大力支持，Traveloka决定把计划推进一步，让马来西亚成为即印度尼西亚之后第二个举办的 Traveloka 酒店颁奖礼的国家。

Traveloka 根据2018年的客人于该平台的评论和反馈来选择和评估获奖者。四个奖项类别是 Exceptional Guest Experience 卓越的客户体验、Best Guest Experience in Cleanliness 最佳清洁度客户体验、Best Guest Experience in Service 最佳客户体验服务，以及 Best Guest Experience in Food 最佳食物体验。

森美兰州得奖名单：

Best Guest Experience in Cleanliness 最佳清洁度客户体验

Avillion Admiral Cove (威信)

Exceptional Guest Experience卓越的客户体验

Lexis Hibiscus Port Dickson (威信)

彭亨州得奖名单：

Exceptional Guest Experience 卓越的客户体验

Resorts World Genting - First World Hotel (高级)

Grand Ion Delemen Hotel (威信)

雪兰莪州得奖名单：

Best Guest Experience in Cleanliness最佳清洁度客户体验

City View Hotel At KLIA & KLIA2 (价值)

Tune Hotel - DPulze Cyberjaya (高级)

Concorde Hotel Shah Alam (威信)

Best Guest Experience in Service最佳客户体验服务

Capsule Transit (价值)

GM Grand Moments (价值)

Sri Langit Hotel (高级)

Dash Box Hotel Cyberjaya (高级)

Best Guest Experience in Food最佳食物体验

Citadines DPulze Cyberjaya (高级)

Palm Garden Hotel (威信)

Exceptional Guest Experience卓越的客户体验

Bary Inn Hotel (value)

The Youniq Hotel (高级)

The Everly Putrajaya (威信)

吉隆坡直辖区得奖名单：

Best Guest Experience in Cleanliness最佳清洁度客户体验

Gold3 Boutique Hotel (价值)

Hotel 99 Kuala Lumpur (Chinatown) （高级)

Concorde Hotel Kuala Lumpur (威信)

Best Guest Experience in Service最佳客户体验服务

Simms Boutique Hotel (价值)

Easy Hotel Kuala Lumpur Sentral (高级)

ANSA Hotel Kuala Lumpur (威信)

Best Guest Experience in Food最佳食物体验

Hotel Imperial Bukit Bintang (价值)

Alpha Genesis Hotel (高级)

The Zon All Suites Residences On The Park (威信)

Exceptional Guest Experience卓越的客户体验

My Hotel @ KL Sentral (价值)

Hotel CaPITOL Kuala Lumpur (高级)

Royale Chulan Bukit Bintang (威信)